Barcelo Maya Caribe Hotel Xpu Ha, Xpu Ha
About the Hotel
Barceló Maya Caribe is a five-star resort located in the heart of the Riviera Maya, offering guests access to expansive amenities across four hotels within the Barceló Maya Grand Resort complex. The hotel features a modern architectural design and stretches across 1 miles of beautiful private beach. With numerous aquatic activities and a renowned spa, it provides a holistic getaway for relaxation and adventure.
Location
Located 15.5 miles from Aeropuerto de Playa del Carmen, Barceló Maya Caribe offers convenient access to various attractions, including Tulum Archaeological Site and Xel-Ha. Guests can explore pristine beaches and local cenotes nearby. Shuttle services operate within the complex to facilitate easy transportation between the interconnected hotels.
Rooms
The hotel offers various room types, including spacious Superior Rooms that measure 420 square feet and feature beautiful views of the tropical gardens. Premium Level accommodations, such as the Oceanfront Junior Suite and Swim-Up Junior Suite, offer guests exclusive amenities like private hot tubs and direct pool access. Each room is equipped with essential comforts, including a minibar, Wi-Fi, and a flat-screen TV.
Eat & Drink
Dining at Barceló Maya Caribe includes three unique restaurants that cater to diverse culinary preferences: a grill-style restaurant, an à la carte Italian restaurant reminiscent of a classic trattoria, and a buffet restaurant. Guests can enjoy all-inclusive tropical drinks at any of the fifteen bars, including a sports bar that remains open until 2:00 a.m.
Leisure & Business
The hotel features extensive leisure options, including eight swimming pools, a children's waterpark, and a giant bowling alley. An exclusive U-Spa Wellness & Fitness Center offers a range of treatments inspired by the four elements. For business and events, guests can utilize top-tier audiovisual equipment and meeting spaces suitable for corporate functions.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Wind surfing
- Snorkeling
- Tennis court
- Bowling
- Golf course
- Pool tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
Children
- Cribs
- Babysitting/Child services
- Playpen
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Garden area
- Spa & wellness center
- Solarium
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a lovely stay at the Caribe property. The rooms were nice and clean, although lacking shelves or drawers for clothing. The service was outstanding, with a willingness to accommodate any request. The location was excellent, offering great dining options and nightly entertainment. The dining experience was enjoyable, with good food variety, although it tended to get repetitive. The facilities were clean and well-maintained, providing a comfortable stay overall.
I had a mixed experience at this hotel. The beauty of the rooms was overshadowed by their outdated condition, not meeting our expectations for the price paid. However, the impressive staff made our stay fantastic, catering to our needs in a beautiful setting.
Despite being a bit older, the hotel rooms were clean and comfortable, available 24/7. While a bit expensive compared to other options in the area during peak season, it was a decent stay overall. The service was fantastic, offering great assistance though lacking some training. The location was excellent, providing ample dining choices and beautiful beach walks, although slightly dated.
I had a pleasant stay at the hotel, with clean and comfortable rooms, and friendly staff. However, the dining experience could be improved with more food options. The location is great, and the price is reasonable.
The hotel rooms really need restoration, especially the bathrooms, but they were clean and fully stocked with refreshments and snacks. The rooms were a little dated, and the AC in the living room was not fixed. The service, despite lacking sufficient language proficiency and being overworked, was decent as the staff know how to take care of their guests. The location is usually very busy and may need additional service reps, but it offers beautiful nightly entertainment options. The dining experience had many choices, particularly at the Tropical/Colonial restaurant, but some food items were not warm. Overall, the hotel offers a mixed experience with some positives and negatives.
The hotel's rooms were very clean, but experienced some air, light, and key card issues. It was pricey compared to similar properties during peak season and lacked shelves or drawers for clothing storage. The service was wonderful and accommodating, with special attention to dietary needs. The location was great but possibly needs more service representatives. The dining options were tasty but somewhat repetitive. Overall, a mixed experience with solid cleanliness and service.
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